Click on the category to browse FAQs.

Billing and Payments (1)

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I was billed for airtime, but I didn’t receive the recharge. How do I resolve this?
General Help (1)

General information on the Espees Platform

How do I get help with my Espees transactions?
How the Help Desk Works (2)

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How do I get started with the Espees Help Desk?

How do I track the progress of my support request?
Payments and Vending (2)

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I did not receive a transaction ID or notification after my transaction. How do I resolve this?

I made a transaction, but my Espees account wasn’t credited. What should I do?
Platform Issues (2)

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I can’t log in to my Espees account. What should I do?

My PIN isn’t working. How can I fix this?
Suggestions and Feedback (1)

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I have an idea for improving the Espees platform. Where can I share it?
SWAP Issues and Resolution (1)

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I swapped Espees for Naira, but I haven’t received the funds. What should I do?

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